After re-testing the app with the new design, here’s what emerged:

After re-testing the app with the new design, here’s what emerged:

Measuring

success

Measuring

success

Participants - 7

Participants - 7

Was all this work worth it ?

Was all this work worth it ?

" It just felt way better… and easier "

" It just felt way better… and easier "

" Now I'd trust writing my data… feels way safer "

" Now I'd trust writing my data… feels way safer "

" It was so intuitive I never had to stop and actually think about what to do next "

" It was so intuitive I never had to stop and actually think about what to do next "

Time on task


On average, users completed tasks:

Time on task



On average, users completed tasks:

faster

faster

x2

x2

before

before

30%

30%

Drop off rate


Drop off rate


after

after

5%

5%

Feedback received


Feedback received


Trust Impact





Reported distrust due to unnecessary info requests

Trust Impact



Reported distrust due to unnecessary info requests

of users

of users

0%

0%

Use this Figma Prototype to see the Interface in Action!

Try clicking and feel like a user!

colors

type

components

icons

Aa

Bb Cc Dd Ee Ff Gg Hh Ii Ll Mm Nn Oo Pp Qq Rr Ss Pp Qq Vv Ww Xx Yy Zz

10 Pt

14 Pt

18 Pt

20 Pt

30 Pt

#050507

#FDB000

#765405

#FFFFFF

#1E2E3B


style guide

111A21

other

Transparency

Now I actually want to add my number!

Visual elements, lighting, and interactions subtly evoke this concept throughout the experience.

Visual elements, lighting, and interactions subtly evoke this concept throughout the experience.


login

old

new

80 sec

9 steps

30 sec

4 steps

Faster, skippable and simply more efficient

I designed a clear in-app guidance system to help users understand their actions and navigate with confidence

Find your tribe

Colours, symbols, and a simple layout make discovering tribes intuitive and effortless

Guidance

flow

flow

discover

discover

What is it?

Join a Tribe!

introducing

The platform aims to foster genuine, meaningful conversations and create spaces where users feel part of a real community

Tribe Chat is a niche group-chat app that connects people through shared interests in groups called “tribes”

Tribe

Interest-based social apps typically attract young adults who are:

Meet the users

18-34

tech

savy

community

oriented

tired of mainstream social apps

9 steps to login ?

9 steps to login ?

Oh man... it takes forever

App Identity is weak & it doesn’t communicate the app’s core values

App Identity is weak & it doesn’t communicate the app’s core values

Linking my social media accounts is compulsory to join a tribe !?

Linking my social media accounts is compulsory to join a tribe !?

of users

of users

33%

33%

I've seen many other apps that are exactly the same…

I've seen many other apps that are exactly the same…

would uninstall the App because:

would uninstall the App because:

I interviewed 5 people and ran through different scenarios to test the existing product to identify the app’s weaknesses.

Here's what I discovered:






I interviewed 5 people and ran through different scenarios to test the existing product to identify the app’s weaknesses.

Here's what I discovered:







security


security


login


login


identity




identity



Testing the app

Testing the app

Users get a confirmation but can’t see their pending request anywhere in the app, leaving them uncertain about its status.





Users get a confirmation but can’t see their pending request anywhere in the app, leaving them uncertain about its status.





How do I know if they accepted me?

How do I know if they accepted me?


feedback


feedback


Where belonging begins


Silvia Cerbino | UX/UI Portfolio

For reading :)

Thank you

What is it?

Join a Tribe!

introducing

The platform aims to foster genuine, meaningful conversations and create spaces where users feel part of a real community

Tribe Chat is a niche group-chat app that connects people through shared interests in groups called “tribes”

Tribe

Interest-based social apps typically attract young adults who are:

Meet the users

18-34

community

oriented

tired of mainstream social apps

tech

svavy

What is it?

Join a Tribe!

introducing

The platform aims to foster genuine, meaningful conversations and create spaces where users feel part of a real community

Tribe Chat is a niche group-chat app that connects people through shared interests in groups called “tribes”

Tribe

Interest-based social apps typically attract young adults who are:

Meet the users

18-34

tech

savy

community

oriented

tired of mainstream social apps

9 steps to login ?

Oh man... it takes forever

App Identity is weak & it doesn’t communicate the app’s core values

Linking my social media accounts is compulsory to join a tribe !?

of users

33%

I've seen many other apps that are exactly the same…

would uninstall the App because:

I interviewed 5 people and ran through different scenarios to test the existing product to identify the app’s weaknesses.

Here's what I discovered:







security


login


identity



Testing the app

Users get a confirmation but can’t see their pending request anywhere in the app, leaving them uncertain about its status.





How do I know if they accepted me?


feedback

I designed a clear in-app guidance system to help users understand their actions and navigate with confidence

Find your tribe

Colours, symbols, and a simple layout make discovering tribes intuitive and effortless

Guidance

flow

discover

Visual elements, lighting, and interactions subtly evoke this concept throughout the experience.

Transparency

Now I actually want to add my number!

Use this Figma Prototype to see the Interface in Action!

Try clickling and feel like a user!

colors

type

components

icons

Aa

Bb Cc Dd Ee Ff Gg Hh Ii Ll Mm Nn Oo Pp Qq Rr Ss Pp Qq Vv Ww Xx Yy Zz

10 Pt

14 Pt

18 Pt

20 Pt

30 Pt

#050507

#FDB000

#765405

#FFFFFF

#1E2E3B


style guide

111A21

other

Silvia Cerbino | UX/UI Portfolio

After re-testing the app with the new design, here’s what emerged:

Measuring

success

Partecipants - 7

Was all this work worth it ?

" It just felt way better… and easier "

" Now I'd trust writing my data… feels way safer "

" It was so intuitive I never had to stop and actually think about what to do next "

Time on task



On average, users completed tasks:

faster

x2

before

30%

drop off rate


after

5%

feedback recieved


Trust Impact



Reported distrust due to unnecessary info requests

of users

0%

For reading :)

Thank you


Where belonging begins


9 steps to login ?

Oh man... it takes forever

App Identity is weak & it doesn’t communicate the app’s core values

Linking my social media accounts is compulsory to join a tribe !?

of users

33%

I've seen many other apps that are exactly the same…

would uninstall the App because:

I interviewed 5 people and ran through different scenarios to test the existing product to identify the app’s weaknesses.

Here's what I discovered:







security


login


identity



Testing the app

Users get a confirmation but can’t see their pending request anywhere in the app, leaving them uncertain about its status.





How do I know if they accepted me?


feedback

Transparency

Now I actually want to add my number!

Visual elements, lighting, and interactions subtly evoke this concept throughout the experience.


login

old

new

80 sec

9 steps

30 sec

4 steps

Faster, skippable and simply more efficient

flow

discover

I designed a clear in-app guidance system to help users understand their actions and navigate with confidence

Find your tribe

Colours, symbols, and a simple layout make discovering tribes intuitive and effortless

Guidance

Silvia Cerbino | UX/UI Portfolio

Use this Figma Prototype to see the Interface in Action!

Try clickling and feel like a user!

colors

type

components

icons

Aa

Bb Cc Dd Ee Ff Gg Hh Ii Ll Mm Nn Oo Pp Qq Rr Ss Pp Qq Vv Ww Xx Yy Zz

10 Pt

14 Pt

18 Pt

20 Pt

30 Pt

#050507

#FDB000

#765405

#FFFFFF

#1E2E3B


style guide

111A21

other

After re-testing the app with the new design, here’s what emerged:

Measuring

success

Partecipants - 7

Was all this work worth it ?

" It just felt way better… and easier "

" Now I'd trust writing my data… feels way safer "

" It was so intuitive I never had to stop and actually think about what to do next "

Time on task


On average, users completed tasks:

faster

x2

before

30%

drop off rate


after

5%

feedback recieved


Trust Impact





Reported distrust due to unnecessary info requests

of users

0%

For reading :)

Thank you

What is it?

Join a Tribe!

introducing

The platform aims to foster genuine, meaningful conversations and create spaces where users feel part of a real community

Tribe Chat is a niche group-chat app that connects people through shared interests in groups called “tribes”

Tribe

Interest-based social apps typically attract young adults who are:

Meet the users

18-34

tech

savy

community

oriented

tired of mainstream social apps


Where belonging begins


Tools - Figma, Procreate

Service - App redesign

Role - End to End Designer

Project - Tribe Chat

Tools

Figma, Procreate

Service

App redesign

Role

End to End Designer

Project

Tribe Chat

ab